Billing

Each video site may establish its own policy and fee structure for videoconferencing. It is recommended to contact a prospective site to determine the specifics. For listing of sites click here

The North Dakota University System(NDUS) Credit Classes
For all NDUS credit classes, the credit granting institution will be responsible for paying for all classroom technician fees associated with the delivery of the class(es) to all participating IVN Public Rooms and all NDUS Local Rooms.

NDUS Meetings and Other Non-Credit Events
All meeting events that involve NDUS organizations and/or participants will be classified as an NDUS Meeting. For meetings, there are three general levels of technical support as defined below. The NDUS Site Coordinators reserve the right to determine the level of service required based on the participants, the equipment needs, and the presentation requirements.

Levels of Technical Support

	Expectation	Campus	Faculty/Department
Support Level #1	Campus meeting can be operated by event participants	Provide equipment training for event participants	Faculty or participants learn to use equipment. Contact campus site coordinator for training.
Support Level #2	Technicians will be on-hand to start the meeting and ensure the connection is established. Follow-up support will be provided in an on-call basis.	Technicians turn on equipment, conduct roll call, and troubleshoot (if necessary).	Event facilitator may work with site coordinator to determine how much technical support is required.
Support Level #3	A dedicated technician is provided at all times as requested. IVN will bill client $10/hr for fees.	When a client purchases technical support, all locations must schedule a dedicated technician.	Fee payment will be the responsibility of the client.

Table 1

Non-NDUS Meeting/Events
Any non-NDUS organization or agency (K-12 school, state or government agency or non-profit group) that requests the use of an IVN Public Room will be classified as a non- NDUS Meeting and will require a classroom technician. Non-profit groups are those designated with a tax exempt status of 501 3 c or 501 6 c.

Fees for use of an IVN Public Room

Organization	Bandwidth/Line Charges per hour	Technical Support per hour/per site	Administrative Fees
K-12, state government ,political subdivisions & non-profit groups	$80	$10	$50/event and $25 per site/per event

Table 2

Changes or Cancellation
Changes must be submitted at least 2 business days prior to the event.
Use the change form (Click here) to submit as changes will not be taken over the phone.

Any non-NDUS meeting or event scheduled in an IVN Public Room that is cancelled less than 2 business days before the scheduled time will be charged the $25 site fee, the $10 per hour classroom technician fee, and the $50 event administration and scheduling fee.

Non-network events cancelled within 2 business days of the scheduled time will be charged the administration fee.

Connectivity Fees for Connecting to Non-STAGEnet Locations
IVN service fees are applied when any IVN room requires scheduling and bridging services with non-IVN locations (those locations not part of the STAGEnet-institution or out of state).

Non-STAGEnet Connectivity Fees

Type of Network Connection	Bandwidth/Line Charges per hour	Bridging Fees	Administrative Fees
ISDN Connectivity	$80/hr if IVN makes the call No charge if the call is initiated from the far end	None	$50/event
IP Connectivity	None	None	None

Table 3

If an IVN Public Room is also used, those fees in Table 2 will apply in addition to the fees in Table 3.