Equipment Needed for Wimba Live Classroom and Wimba Voice Tools

Wimba is compatible with either a Windows or Macintosh PC.

Student Requirements
256 MB RAM or higher recommended
Internet access at 56k or above (for best results do NOT use wireless)
Soundcard with microphone and speakers

Instructor Requirements
256 MB RAM or higher recommended
Broadband Internet access
Soundcard with microphone and speakers

WIMBA SUPPORTED BROWSERS

Wimba Classroom 6.0, Wimba Voice 6.0 and Wimba Pronto 3.0 Supported Browsers:

    Windows Vista

• Internet Explorer 7.0, 8.0 (note: although supported, some issues have been reported with IE8. If you encounter problems, try another browser or revert back to IE7)
• Mozilla Firefox 2.0, 3.0, 3.5

    Windows XP

• Internet Explorer 7.0, 8.0 (note: although supported, some issues have been reported with IE8. If you encounter problems, try another browser or revert back to IE7)
• Mozilla Firefox 2.0, 3.0, 3.5

    Mac OS 10.5 & Mac OS 10.4

• Apple Safari 2.0, 3.0, 4.0
• Mozilla Firefox 2.0, 3.0, 3.5

 

Cameras
Technically, a Wimba Live Classroom conference does not have to include video. A Wimba Live Classroom conference can consist of audio with data collaboration. For those who want to include video, below is a list of recommended camera models:

Recommended Cameras
Brand	Model
Apple	iSight
Creative	Live! Cam Video IM Pro, Live! Cam Voice, WebCam Live! Motion, WebCam Live! Ultra
ecamm	iMage webcam
Logitech	Orbit MP, Pro 3000, Pro 4000, Pro 5000, QuickCam Express, QuickCam Fusion, QuickCam Messenger, QuickCam Notebook Deluxe
Microsoft	LifeCam NX-6000, LifeCam VX-1000

If your computer comes with a built in camera, you can use that.
Webcams with a built-in microphone are NOT recommended as it will cause various audio quality problems.

Note: When installing a webcam, users should navigate to the webcam manufacturer's website and download the most recent software for the camera, rather than using the software that comes packaged with the camera. This will ensure that the most up-to-date software is installed.

Headset Microphones

Wimba recommends using headsets with built in microphones instead of external speakers or microphones, particularly built-in microphones of laptops. Here are a few other points to consider when purchasing a headset: Model/Brand - Since manufacturers switch models quickly, we recommend a headset from an established brand such as Logitech (Logitech Labtec Stereo 342), Platronics (Plantronics DSP 500) or Radio Shack Check that it has a volume adjustment and a mute feature. Jack inputs are preferred over a USB. Some USB headsets are incompatible with some computer's audio devices, and may cause the system audio to become muted. Price range will vary with brand and model, anything ranging from $20 - $50.

Student Support

Students with Wimba-related questions should be directed to Wimba’s 24X7 Technical Support Center. The contact information to Wimba is listed below.

-   By Phone:   866.350.4978 (US & Canada)
-   By e-mail:  technicalsupport@wimba.com

 In addition, a technical support page for common questions can be accessed www.wimba.com/technicalsupport